Posts Tagged ‘customer service’
May 17, 2016
There is a four letter website out there that stands for everything that is wrong with social media. This website allows any asshole with a cell phone to spew hate filled reviews attacking people in the service industry because they are upset that there is no Amber Ale on tap. They seem to have no control over what slanderous rhetoric its users post. Anyone who has ever waited or bussed a table, tended bar, been a floor or general manager or worked the door as a security guard will tell you that 90% of what you read on this website is bullshit usually made up by a user under the influence of alcohol. I understand that speech is free in this country but personally attacking an employee of an establishment you patronize, while drunk and recently ejected, does not equate to freedom of speech in my mind.
I have so many negative reviews about me that it is impossible to count. I have been called both racist and sexist on this site. I have been accused of being a pathetic little man drunk with the power of running a restaurant on this site. I have been referred to as a shameless prick who inexcusably backs his staff on this site. One time some schmuck actually posted a picture of a dog taking a shit and had the nerve to compare me to the pile of dung on this site.
Mind you these nasty things have been written about me because I was just trying to do my job. When was the last time something that happened at your job got blasted out on the internet with the express purpose of making you look like a jackass? Think hard. For me it’s much easier to recall because it happens every several months. If you want to pull me aside and say these awful things to my face that’s fine. It most likely won’t end well but one way or another it will end. Don’t be a coward and run to your laptop or tablet and blatantly make shit up that threatens my livelihood. Once it goes up on this site it is there for the public to read and now not just one person thinks I am all these awful things but the entire world is encouraged to make the same rash judgement.
So, you say to me, “It’s just a silly little website. Nobody cares that much about what is written there. Readers are smart enough to decipher the legitimate reviews versus the bullshit ones.” First of all, the people who use this site are not that smart. Trust me I deal with them on a daily basis. If they were in a spelling bee versus a stack of bricks I’m taking the bricks, big time. Second of all people do care. I have seen people cry after reading a nasty review that was written about them. I’ve met people in this industry who have lost their job because they got too many bad reviews most of which were bullshit. If people didn’t care what was written on this shitbag site then certain restaurants wouldn’t discount customers who write five star reviews about them.
I have been in or around the restaurant business for 20 plus years and have been in the craft beer industry the last ten and what I have found is that people in this industry care about what they do, a lot. This is a career not some summer job motherfucker and every day I go to work I try to be better than I was the day before. When things don’t go well I lose sleep or drink to excess usually both. When my teammates have a bad day I feel it, because I care about them too. We work long hours on our feet trying extremely hard to provide our patrons with stellar product and service.
To do all that and then have some punk ass permanently stoned college hipster or some Quaalude popping soccer mom who have never waited a table in their life tell the internet that I suck at my job is something I am no longer able to just sit here and take. In fact, a very good friend of mine and I are going to open a restaurant for all these expert reviewers of a business they have never been employed in and it’s going to be called “Go Fuck Yourself” (patent pending). That way when they don’t like how things go down in our house they can reference the sign on the front door.
Service industry people unite. They want to write about us then let’s write about them. There is a website called GULPU.com™ coming to you soon. It’s our site to talk about how awful they are. For now, get stress off your chest with us at https://www.facebook.com/GULPU/
That way the next time some redneck with dip spit dribbling down his chin tries to fight you because you wouldn’t serve his pregnant girlfriend alcohol the real story will be heard too. Oh yeah, I almost forgot “Fuck Yelp”.
Like this:
Like Loading...
Tags:alcohol, Bar, bar back, bar employees, bar regulars, bar staff, barback, bars, bartender, beer bar, cell phone, college hipster, coward, craft beer, craft beer bar, customer, customer service, dip spit, door guy, door guys, draft beer, expert reviewers, facebook, floor manager, Fuck Yelp, general manager, Go Fuck Yourself, GuerillaDeSwine Productions, GULPU, GULPU review, GULPU Website Release Pool Party, GULPU.com, jackass, jackasses, laptop, patent pending, patron, pregnant girlfriend, pub, quaalude, redneck, regular, regulars, restaurant, restaurant industry, restaurant manager, restaurant staff, review evolution, San Diego, security, server, service industry, shitbag, shitbag site, soccer mom, spelling bee, stack of bricks, tablet, teammates, yelp, yelp.com
Posted in Bar Etiquette, GULPU, Miscellaneous Rants, Uncategorized | 1 Comment »
May 3, 2013
The service you get when you go out to eat dinner a lot of times can make or break your experience. No matter how good the food is if I repeatedly get bad service from the same place I will stop going. Bad service creates an uncomfortable ambiance and can be insulting. In the service industry your livelihood is the gratuity you receive for your service and you have to earn it every day.
Granted as someone who works in the industry you would expect me to be a very hard man to please and at times I can be. But if you ask anyone who currently works as a server they will all agree their fellow service industry employees are usually the best tippers. I believe in tip karma and in order to maintain balance in our strange world I always take care of my brethren. When I get bad service I tip twenty percent. When I get good service I am most likely going to help make your night and quite possibly your weekend.
In order to consistently make twenty percent as a server there are ten basic rules to follow to keep your customer fat, drunk and generous. When I say basic I am not saying being a server is easy because that couldn’t be further from the truth. Being a server is like having to run over hot coals for four to six hours straight while screaming customers jab your sides with javelins. When things go wrong servers usually get blamed by the customer, the kitchen and their manager so on a nightly basis there are multiple people to please.
That being said these basic rules I am about to lay out are easy enough that a blind monkey with one arm could execute them. That is why when a seemingly normal human cannot follow the ten basic commandments of being an efficient and successful server it is very frustrating. To be in the presence of blatant ignorance and stupidity angers me to no end especially when the person portraying these traits expects me to give them money for their services.
So to all you servers out there who can’t figure out why you average six percent in tips I give you the Ten Server Commandments:
Rule One: Act like you like your job. Now I know a lot of servers hate their jobs for various different reasons and that’s okay. People in every field of employment hate their jobs. However, when the hatred you have for your job reaches a table of customers it is not okay. Part of being a good server is making your customer believe that there is no place in the world you would rather be and there is nothing you would rather be doing then serving them food. If you hate serving so much that you can’t fake it for intervals of less then a minute when dealing with my table it is time for you to choose a new career.
Rule Two: Never, ever under any circumstance chew gum while serving me. The second I see you pop a bubble I will be asking for my check and leaving. I don’t know if there is something that makes me angrier than having someone taking my order as they noisily and rudely chew on gum like a cow chomping on grass.
Rule Three: Do not camp at my table. It’s one thing to be friendly and engaging, it’s another to tell me your life story including how your baby daddy just left you again and that your second kid might have to go without for his birthday because the restaurant has been slow. I don’t care. Believe me. If I wanted to talk to someone as I ate I would have sat at the bar.
Rule Four: Be sober. I know this seems like common sense but you would be shocked at how many restaurant employees across the world show up shitfaced to work on a regular basis. If you reek like vodka red bull’s and shots of fireball and continually sway as you try to focus on how I want my burger cooked than I will most likely let your clueless manager who couldn’t manage their way out of a wet paper bag with scissors in their hands know that their employee is intoxicated and costing them business.
Rule Five: Write everything down. I don’t care if you have been waiting tables for your entire life and claim to be able to recite every order you have ever taken if you don’t have a pen and paper out I automatically assume that my order will be fucked up.
Rule Six: Always keep whatever beverage or beverages I have in front of me full. This might be the most important rule to me. Keeping me full of my beverage of choice keeps me happy and makes me more generous when the bill arrives.
Rule Seven: Never blame the kitchen. I hate it when after my food runs long or comes out wrong the first thing the sorry no account server says is, “Sorry, the kitchen’s been fucking up all day I don’t know what’s wrong with them.” This immediately says to me that you are terrible at your job because you just threw the person who works five times as hard as you and makes twenty times less money under the bus in hopes that your fuck up won’t affect your tip.
Rule Eight: Don’t disappear. Sometimes once food gets dropped a server will automatically assume that their guests who are eating are good to be left unattended to for a while. This is a mistake. Once I start eating that’s when I start needing help. As I eat I drink so please reference Rule Six. If my beer glass stays empty for over five minutes because you are out back smoking or talking to your girlfriend if and when you return to my table you will be entering into an extremely hostile situation.
Rule Nine: Don’t drop my check until I ask you to. Nothing says you want me to leave and fast more then giving me my check before I’ve asked for it. Just because I finished my eighth beer does not mean I am done for the evening. At the diner during breakfast fine no problem drop away, but during dinner service keep that check open and in your apron until I say differently.
Rule Ten: Don’t check the tip right in front of me. If I am still at my table and the only thing keeping you from getting off work is grabbing my check book so you can finish your checkout than by all means swipe it off my table. However, do not open the book in front of me so you can read the tip line on my credit card receipt or count the change I left you for the effort. This is offensive and bush league and the next time it happens to me I am taking my tip back.
If you are a server and you follow the Ten Server Commandments then myself and people like me who over tip on a regular basis out of fear of an invisible karmic force that rules our universe will not only tip you fat but we will also continue to come back.
Like this:
Like Loading...
Tags:10 Server Commandments, Bar, beer, beverage, customer, customer service, dinner service, fireball, food, kitchen, restaurant, server, service, service industry, tip, tip karma, vodka red bull
Posted in Bar Etiquette, Uncategorized | 1 Comment »
March 29, 2013
I recently received a letter from a certain four letter website that legally I am not allowed to name in this blog. I assumed it was another restraining order against me which would put my grand total up to seventeen. Upon opening it I was shocked to find out that it had nothing to do with legal rights at all. Instead it was a letter congratulating me on breaking the website’s all time record for most one star reviews in a six hour period.
At first I was highly offended and began to draw up a plan for revenge against each person who dared to say I was bad at my job. Sanity settled in shortly thereafter as I realized that the average IQ of people who write negative reviews on that slanderous four letter website is lower than that of a bag of dirt.
I received three prizes for my record setting performance. One was a free lifetime subscription to the four letter site I shall not name legally. Unfortunately since I would never set foot on such an asinine website I elected to donate that portion of my prize to the charity of my choice, “The Old Broken Down Stripper Home” located in Las Vegas, NV.
My second prize was a plaque with each review written in the blood of the human of my choice. Third was an audio version of each review read aloud by none other the President of the United States, Barack Obama. I know what you’re thinking how on earth could that be possible? Four negative reviews in 360 minutes, this guy must be the biggest schmuck in the world?
Anyone ignorant enough to say such a thing about such a fine author has obviously never experienced a Sunday Wing Night at the fine restaurant I work at. From 4pm to 10 pm I witness human beings who act like a pack of zombies who have stumbled across an elementary school at recess. Wing sauce and ranch dressing is splayed across the walls like blood from a gruesome murder scene.
Not everyone who comes through the door on a wing night is an animal. Only about thirty-four percent are. Of course that thirty-four percent is enough to drive a normally calm and quiet lad to the brink of murderous rage. They are entitled, rude, and disrespectful and swear that people who work at restaurants are complete morons. What they don’t realize is that they are actually morons and if their own parents saw how they acted in public on wing night they would most likely commit suicide.
These four particular morons whose ridiculous personal attacks on me on social media will soon be displayed in one of their blood (guess which one) happened to all agree that I am unfit to perform my job. While obviously I dispute this ridiculous claim I will allow you, the general drunken public, to decide for yourselves.
The following is a timeline obtained from the Encinitas Police Department who were tailing me for an unrelated disturbance. These notes are from the afternoon of Sunday, March 10 2013 from the hours of 4pm (when wing night begins) and 10 pm (when wing night ends). The officer on duty gladly offered up his retelling of my interaction with all four of the swine who felt the need to shit talk me in a public forum:
4:01 PM: The restaurant manager approaches a young punk by the first fire pit. Apparently the punk has ordered a plate of wings and without eating even one asked for a to-go box. The restaurant manager explains that due to the ridiculously cheap price for wings that the special applies to dine-in customers only.
The young punk throws a fit claiming he ordered them with the intention of eating them there but he had suddenly and mysteriously lost his appetite. The restaurant manager laughs in his face, grabs him a box and tells him next week this won’t be allowed.
5:57 PM: The restaurant manager approaches a couple sat at a table by the front window. The girl who has just turned twenty-one claims there is no vodka in her vodka cranberry. The manager explains all his bartenders pour at least a shot and a half in all their mixed drinks. She argues. He offers her a free shot. She declines.
The restaurant manager brings her a free shot anyways. She begins to cry. The couple gets up to leave and despite consuming food and their drinks have done so without paying. In the middle of an extremely busy restaurant the restaurant manager has to chase the couple down in the parking lot to get payment all the while being belligerently belittled by this hysterically crying skank.
7:10 PM: The restaurant manager approaches a table of twenty-two year old stoners who are so high they can barely even complete a sentence. There are five empty plates of wings in front of the four of them. They claim that they only ordered four plates of wings yet are being charged for five. The restaurant manager points out that they ate all the wings.
The stoners refuse to pay for the wings they claim they didn’t order. There is a standoff. The restaurant manager begins to reach for his stainless steel bottle opener referred to by most as Excalibur, which it is assumed he plans to use to beat these dickbags about the head with. He thinks better of it and begrudgingly takes the wings off the bill. As they leave he informs them that he knows they ordered all five plates and that they were never welcome back.
9:35 PM: The restaurant manager approaches a table of college kids. He has been waved over by a twenty-three old blonde girl dressed like a whore. She doesn’t like her beer she ordered and wants to exchange it for something different. The restaurant manager points to the beer menu where it clearly states there are no refunds on beer and that he can get her something else but that she will be charged for both. She gasps. He asks if she would like another drink. She shakes her head no disgustedly and dismissively waves him off.
Twenty four minutes later the same future common street walker who didn’t like her beer approaches the restaurant manager as he is helping to break down the host stand. She tells him that he was rude and the way he treated her had ruined her night. She was embarrassed by their interaction and didn’t think he was equipped to handle a customer service position. She recommended he let the rest of the staff handle customers since he was such an asshole and that she would never be back. The restaurant manager gladly thanked her for that last fact.
I would like to personally thank Officer Jon Domino of the Encinitas PD for donating his notes so I could show you, the general drunken public, the kind of butt fuckery my staff and I have to deal with on a weekly basis. What I found shocking upon reflecting on my interactions with the angry reviewers who put my name in the record books was that any one of them knew how to read or write. It just goes to show what kind of low class element this wreck less four letter website that I legally can’t name empowers to be dicks.
Like this:
Like Loading...
Tags:Barack Obama, beer, butt fuckery, common street walker, customer service, Encinitas Police Department, Excalibur, future common street walker, Jon Domino, Las Vegas, Officer Jon Domino, President of the United States, ranch, ranch dressing, restaurant, restaurant manager, restaurant staff, stainless steel bottle opener, stoners, Sunday Wing Night, swine, The Old Broken Down Stripper Home, vodka, vodka cranberry, wing night, wing sauce, zombies
Posted in Bar Etiquette, Miscellaneous Rants, Uncategorized | 2 Comments »
March 1, 2013
March 2nd 2013 promises to be the greatest day in the history of beer. At 11 am tomorrow Churchill’s Renaissance IV, A New Hope, begins and this year’s installation will prove itself to be the greatest craft beer and food festival San Diego has ever seen. Now, for my money that means Churchill’s Renaissance IV will be the greatest craft beer and food festival in the history of the entire world.
This year’s Renaissance marks the ten year anniversary of publican Ivan Derezin’s hostile takeover of the pub. Under his watch it has transformed from a back alley rug munching swingers bar into the premier craft beer and food pub anywhere. To honor this momentous event Derezin and his staff have devoted themselves to making Churchill’s Renaissance IV the greatest party that you, the general drunken public, has ever had the pleasure of getting shit faced at.
Our draft lineup tomorrow is being hailed as the greatest assortment of craft beer ever offered anywhere. Certifiable Craft Beer Connoisseur Jordan Wilson has done a lot of things he will most likely live to regret to put together such a rare collection of beers. Two of the highlights of this year’s lineup are Bear Republic’s Churchill X IPA and Mother Earth’s Winsten Tenth Anniversary DIPA both of which are being released for the first time anywhere tomorrow.
Last year’s line began at 3:10 am Saturday morning, seven hours and fifty minutes before the pub even opened. As I write this it is 3:24 am Friday morning and this year’s line has already begun. I left the pub forty five minutes ago and saw the first Finest Hour fanatics huddled around fires heating up cold cans of cream of corn as they anxiously awaited Saturday morning to arrive.
These dedicated people will be awarded with not just first choice of the fine beer but also of the amazing craft food we will be offering that day. Mix Master Chef AG Warfield has done the impossible. He has crafted a food menu that rivals our amazing beer menu. When you taste one dish you will want to taste them all. I suggest you bring a belt with seventeen extra notches because once you start eating AGIII’s food you won’t ever want to stop.
Serving this amazing beer and food will be Churchill’s crack staff of craft experts who were voted Best Looking Restaurant Staff for 2012 in this year’s restaurant edition of Penthouse. We are all going to be working extremely hard on Renaissance and will all at one point either be on the verge of freaking out or actually freaking out. So please remember your manners and understand when 850 people show up at a pub all wanting the same thing drinks and food might take a little bit longer than usual to come out.
If you would really like to help us speed up service I highly recommend that you walk through our doors already knowing exactly what it is you want to drink. That means when you approach the bar do so with your first round ready to be ordered. When faced with a bar that is ten deep and a server ticket printer churning out 200 tickets a minute I have no time for you to try to think about what you are ordering. When I ask you what you want if you hesitate for even a half second I will be gone faster than I appeared.
People who are prepared and able to order four beers not by style and not by brewery but by the actual name of the beer will easily get everything they want all day long. Another suggestion is once you have ordered, instead of watching me weave in and out of my equally insanely busy bar mates please pull out your method of payment. Having your cash and credit card ready saves us all precious seconds and allows me to move on to the next customer craving my attention. Trust me your fellow drunk will thank you.
While this all may sound intimidating don’t fear because despite the massive crowd, overworked staff and the possibility of vomit around every corner Churchill’s Renaissance IV will be the most fun you’ve had since you lost your virginity. So get those tents ready because the madness has already begun and if you have any chance of getting a coveted pour off the last keg of 2012 Stone Bro in existence I suggest you get in line an hour ago.
Like this:
Like Loading...
Tags:AGIII, bar staff, Bear Republic Churchill X IPA, Chef AG Warfield, Churchill's Finest Hour, Churchill's Pub, Churchill's Pub and Grille, Churchill's Renaissance, Churchill's Renaissance IV, churchills, craft beer, craft beer bar, Craft Beer Connoisseur, craft beer festival, craft beer pub, craft food, customer service, general drunken public, Ivan Derezin, Jordan Wilson, Mother Eart Winsten Teneth Anniversary DIPA, Penthouse, restaurant, restaurant staff, San Diego, San Diego beer, server, swingers bar, vomit
Posted in Bar Etiquette | Leave a Comment »
September 1, 2012
The day has finally arrived. Review evolution is upon us ladies and gentlemen. GULPU.com went live to you, the general drunken public yesterday at 1pm. I would like to thank you all for the patience you have shown in the face of great anticipation for GULPU’s release. There have been some bumps along the road which I can only speak about vaguely as my lawyers have advised me to be less open about my legal affairs.
The latest and perhaps the most laughable was this past week when “someone” hacked into my twitter account. I think we all know who this someone was. It was a bush league attempt at sabotaging my social media outlets in a last ditch attempt to ensure that GULPU.com never went live. After kidnappings, full body cavity searches, unjust arrests and torture, this amateurish stunt did little more than make me change a bunch of passwords which I do every five days anyways.
I would like to thank my web designer, who after having many attempts on his life since being hired at GuerillaDeSwine Productions has requested to remain anonymous, for being a real trooper despite the loss of one or more limbs. It has been a team effort and the reward will be reading all the wonderful reviews that you, the general drunken public have surely been drafting since the first time you found out about the site that puts the power back into the hands of hard working people everywhere.
No longer will we sit idly by while people treat us like servants just because our industry is in pleasing paying customers. Unfortunately, as soon as you empower the consumer the right to dictate every aspect of business service becomes tricky. Now with the internet and a certain four letter site that shall not legally be named people have opened fire on the customer service industry and the hard working people who work within it. GULPU.com is our opportunity to fire back.
It’s simple. You sign up at http://www.gulpu.com/ with an anonymous username and your email and then have a chance to browse one of the many, highly entertaining reviews that people like you have already posted and even comment on the ones you really like. Or you can simply click the Start A New Review button and write your way into review evolution. The release you will feel will be like losing your virginity every time you submit a new review.
It is important to remember that we here at GULPU.com highly encourage that you remain ANONYMOUS. With all the heat we have already felt just for developing GULPU GuerillaDeSwine Productions will not be held responsible if something unsavory or illegal happens to you because you use your real name or say where you work.
We also encourage GULPU.com members to share both good and bad experiences that they have had when working in the customer service industry. There will be a rating system of shot glasses so you will be able to score each individual review. For example if while bartending a beautiful blonde sat at your bar all night drinking whiskey and then tips you with a fifty, a blowjob, and an invitation to a future threesome with her and her twin sister then you should probably award her five shot glasses.
However, if some giant twat who tried to bang his busted girlfriend in the ladies room wants to fight you because you tell him he has a nice purse bro then you would most likely rate this negative experience with just one shot glass. The reviews that have been posted by members so far are so entertaining that I was late to two different legal hearings because I couldn’t stop reading what members of the GULPU.com community had written so far.
GULPU.com isn’t just for restaurant or bar employees; it is for anyone who provides service that is paid for by a customer. Whether you are in retail, work in a call center, are a sales rep or any customer related business GULPU.com is interested in sharing your experiences with others who go through similar encounters with people even if they work in a different industry. In fact my favorite GULPU review so far was written by a local stripper who complained that when giving a lap dance a customer insisted she call him Tim Tebow as she did. That’s what GULPU.com is all about, giving hard working people the right to talk about the honest work they do.
The first twenty reviewers will be GULPU.com VIP members who will receive limited edition shirts this Monday, September 3rd at the GULPU Website Release Party. The party is at 3725 Jefferson St. in Carlsbad, CA. and begins at 3pm. The VIP shirts, designed by Underground Artist of the Year Joe Anderson, will only be available this one time so hurry up and sign up so you can write a review. There will be regular GULPU.com shirts as well as books for sale at the party so bring your wallet and five friends who want to support local literature. Food and live music by DJ SAVEE and the Paragraphs is also on the agenda so don’t be late this Labor Day.
GULPU.com has been a long time in the works and everyone here at GuerillaDeSwine Productions is very proud to be part of such a noble endeavor. Keep those reviews coming and let your soul go free as you unburden your mind from years of working hard to please customers. It’s time to have your voice heard by people who are just like you. It’s time we told websites like the four letter one that legally shall not be named that we will not be treated like animals. It’s time for all of us to experience review evolution at http://www.gulpu.com/
BUY MY BOOK LOVE LIFE BY CLICKING ON THE LOVE LIFE LINK UP AND TO THE RIGHT FROM HERE!
Like this:
Like Loading...
Tags:blowjob, bush league, Carlsbad, customer, customer service, customers, four letter website, general drunken public, giant twat, GuerillaDeSwine Productions, GULPU, GULPU community, GULPU enthusiasts, GULPU review, GULPU VIP tee shirt, GULPU Website Release Pool Party, GULPU.com, GULPU.com release tee-shirt, internet, Joe Anderson, retail, review evolution, review., shot glasses, Start A New Review, stripper, threesome, tim tebow, twin sister, twitter, Underground Artist Of The Year, virginity, web designer, whiskey
Posted in GULPU | Leave a Comment »
August 4, 2012
There is a disturbing new breed of so-called bartenders that was first discovered in North Park and parts of Los Angeles but now seem to be plaguing once respectable bars everywhere. They call themselves mixologists because they claim to make a superior cocktail that requires mixing a bunch of random shit together to make fifteen dollar drinks that take forty five minutes to serve. Some would call these mixologists skilled craftsmen while others might refer to them as flaming douchebags. I would fall in line with the latter as a bartender who doesn’t have such a vast knowledge of the four hundred different uses of the juniper berry.
I like to call these masters of the mojito Cosmetic Bartenders because they always look good but when you peer beyond their physical makeup you will find a gross lack of efficiency. Cosmetic Bartenders dress in tuxedo gear without the jackets. Rolled sleeves expose any barbed wire tattoos they might have gotten when they were nineteen. Their hair and adjustable mustaches will be overly greased with ozone depleting hair gel.
What’s strange is that dive bars seem to be a large part of the Cosmetic Bartender plague. The only place for a tuxedo behind a bar is a wedding or four star dining. There is something extremely wrong if you are wearing a tuxedo as you work behind a bar that still reeks of whatever liquor was spilled the night before. That’s like having a restroom attendant hand out mints in a bathroom covered in vomit.
At the end of the day as long as I get my drink poured strong and in a timely fashion I don’t give a shit what the person serving it is wearing. Unfortunately, most of the stuff these Cosmetic Bartenders specialize in takes twenty minutes to prepare. This is for two reasons. The first is there are many ingredients that all seem to require a special process. All their recipes require stuff that needs to be muddled or needs flavor strands extracted from them. They also shave their own ice which is a complete waste of time if you work somewhere lucky enough to have an ice scoop and an ice machine.
The second reason it takes so long to get a drink from a Cosmetic Bartender is because they do not possess any sense of urgency behind the bar. They are too busy concocting new ways to make whiskey not taste like whiskey to hustle like most hard working bartenders. To a Cosmetic Bartender looking good and making a colorful drink takes precedent over providing speedy and efficient customer service.
I once overheard a Cosmetic Bartender brag about how he could make a mojito in just twelve minutes. That’s right, one drink takes twelve minutes and they consider that fast. I can make twenty four drinks in twelve minutes and my well crafted mai tai will take fifteen seconds and taste just as refreshing as any drink that requires the blood of a virgin to make. I like serving lots of people quickly and competently rather than wasting my time trying to re-invent the art of pouring liquor.
Perhaps the only people who hate Cosmetic Bartenders more than me are their bar backs. Imagine that every drink made at a busy bar requires a shaker, spoons, knives, muddlers, three types of glasses, a blender and a jigger. Guess who gets to clean all that? It’s the bar backs. So while these well dressed monkeys mix their twenty minute drinks as casually as one would walk along the beach, their poor bar backs are trying to keep a bar stocked where employees use more glasses than customers do.
Bar owners deserve some of the blame of this return to those glorious days of speakeasies and gentlemen bartenders. If you encourage your bartenders to take as much time as possible to mix a twelve dollar drink then you deserve to go out of business. Any good bar operates on the idea that the more drinks you sell the more money you make. When it takes a combined half hour to get two measly drinks then people begin to grow bored with the fancy appeal that these specialty concoctions offer.
There is a large customer demand amongst females for Cosmetic Bartenders which is another influencing factor in this annoying phenomenon. I believe this is a cry for attention by the fairer sex. Where else is a man going to spend twenty minutes catering to a woman’s every desire by crafting something specifically for them while all they have to do is sit and watch?
Anyone willing to wait the twenty minutes it takes to make an allegedly perfect cocktail absolutely has my support as long as you realize that Cosmetic Bartending doesn’t exist at every bar in the country. What that means is don’t walk into an English pub and order a single plum floating in perfume served in a man’s hat and not expect to be met with laughter and possible ridicule.
BUY MY BOOK LOVE LIFE BY CLICKING ON THE LOVE LIFE LINK UP AND TO THE RIGHT FROM HERE!
Like this:
Like Loading...
Tags:Bar, bar back, bar owner, bar staff, barback, bars, bartending, blender, cocktail, Cosmetic Bartenders, customer service, dive bars, drinks, english pub, flaming douchebags, ice, ice machine, ice scoop, jigger, juniper berry, knives, Los Angeles, mixologist, mojito, muddler, North Park, recipes, shaker, speakeasy, spoon, The Bad Bartender Chronicles, tuxedo, vomit, wedding, whiskey
Posted in Bar Etiquette, Miscellaneous Rants | Leave a Comment »
April 7, 2012
As CEO of GuerillaDeSwine Productions the parent company of GULPU.com I would like to personally thank everyone out there for being so patient in regards to the release of the GULPU website. I am pleased to say that we have finally found a web designer crazy enough to work with us. He nailed the swimsuit competition and completed the aquatic obstacle course in record time. Now that he has signed the contract he is under my control. He will be working twenty three hour days with a shit, shower, sleep and smoke break all rolled into his one hour of down time. This may sound extreme but our scientists here have found that people work harder when they are miserable.
What this means to you, the general public, is that GULPU.com will be up in no time so start getting your reviews ready. I recommend you organize your reviews from worst to best. That way the really big douchebags will be exposed as putrid individuals immediately. For example, if you come across a skankified college student who thinks it’s okay for twenty-two year olds to dump ranch and ketchup into a pint glass just so a busboy has to clean it up definitely post her review immediately in an effort to save a future busboy from extra work when he happens upon this frosty bitch.
That’s what GULPU.com is all about. We are here to help you help your fellow man. By calling out a customer who clearly has no clue what it means to be a respectful and contributing member of society they may read it and say, “you know what I am a raging bitch.” Sometimes this will work and sometimes it won’t but if it stops one fucktard from whistling at a bartender think what a great contribution you have just made to society.
The more people who read or leave reviews on GULPU.com the stronger we as working folk will become. Banding together against the evil tyranny that makes up seventy percent of the consumer public will form a bond no frat boy’s self-entitled attitude will ever be able to break. In order to strengthen our GULPU community as soon as possible it would be wise to begin to spread the word about GULPU.com to your family, friends, fuckmates, co-workers, as well as any random employee of all restaurants, bars, taverns, pubs, retail stores, video stores, call centers, any customer support or really any job or industry that has the word customer in its title that you may come in contact with.
We here at GuerillaDeSwine Productions appreciate your support and would like to reward our most loyal customers. In an effort to do so we will be offering a prize for the first twenty people to leave reviews on GULPU.com once the website is up and fully functional. That’s right; the first twenty people to post their precious words on our site will receive a rare gift package!
This gift package includes a GULPU LAUNCH tee-shirt signed by Mr. GuerillaDeSwine himself. (The signature is optional). There will only be twenty of these release tee-shirts and they will be cooler than the GULPU.com tee-shirts we will have available for purchase to the general public. In addition to these one-time only specialty tee-shirts GULPU.com’s first twenty participants will receive an invitation to the GULPU Website Release Pool Party where the invitees will get to meet and swim with the lead singer of The Paragraphs, the band that insanely popular local magazine Happy Endings called, “The most kick-ass band in North County.” In addition to getting to meet a local celebrity there will be good beer, stiff cocktails, tasty BBQ and all the cornhole you can handle.
So start documenting all the evil shit the people you serve have ever done to you and be a part of the GULPU community. Alert as many other people as possible about our future existence so that the inaugural release becomes a successful one. Our success helps you and anyone who has ever ended a double by sucking vomit out of a sink with a shopvac. Be one of the first twenty GULPU reviewers and receive the prize package of a lifetime. Most importantly remember that the next time a scumbag squeezes your ass then stiffs you because you asked him to leave GULPU is here to help you fight back.
Like this:
Like Loading...
Tags:aquatic obstacle course, band, Bar, bars, bartender, busboy, call centers, CEO, co-workers, consumer public, cornhole, customer service, customer support, douchebags, employee, evil tyranny, family, fight, frat boy, friends, frosty bitch, fuckmates, fucktard, general public, gift package, good beer, GuerillaDeSwine Productions, GULPU, GULPU community, GULPU review, GULPU Website Release Pool Party, GULPU.com, Happy Endings, industry, job, ketchup, lead singer, local celebrity, North County, pint glass, prize, pub, ranch, restaurant, retail stores, scientists, scumbag, service industry, skankified college student, smoke break, society, stiff cocktails, swimsuit competition, tasty BBQ, tavern, tee-shirt, The Paragraphs, video stores, vomit, web designer, website
Posted in GULPU, Miscellaneous Rants | Leave a Comment »
Jonathan Avella's Blog 