Posts Tagged ‘happy hour regulars’

Holiday Winter Storm

January 16, 2014

Every year a certain local restaurant has their annual holiday party, and every year they end up at the pub, and every year they treat our staff, our customers and the pub itself with zero respect. It is like feeding time at the raptor cage from the moment they stumble up until the moment they get thrown out. This restaurant shall remain nameless due to the fact that I have the utmost respect for seventy-five percent of their staff who are all important members of the craft beer community. It was that fact that made me hesitate even writing this but the level of douchebaggery the other twenty-five percent displayed this year was far too egregious for me to stay silent.

It’s 4 pm on a Monday afternoon. Our happy hour regulars are settling in to their stools discussing the day’s events over a nice frosty pint of ale. The door opens and in walks a guy with a hat representing the restaurant he works at. He walks to the far side of the bar and sits down. The bartender approaches him to offer him a beer. He mentions where he works and says that he is meeting a party in upwards of 50 people here to celebrate their holiday party.

I know what you are thinking, 50 people on a quiet Monday afternoon that will be a great boon for business, and you’re right. However, most people who are part of a party of 50 have enough brain power to call ahead days in advance and I would be happy with even an hour’s heads up. Then you think about this particular group and realize that they work at a restaurant, allegedly. Here’s an idea, pull your fancy diamond bedazzled smart phone out of your ass and apply it to your ear so whatever restaurant you plan on destroying has a chance to make sure the level of ass kicking is a manageable one.

If I’d known that a bunch of drunk restaurant employees were approaching my bar I would have had a dark corner prepared to herd them into so my regular customers wouldn’t have to be bothered with their idiocy. I would have gladly set up a cage on the far side of our patio where they could yell and punch each other in the balls all to their hearts’ desire. When you add in that these people have been at their work drinking free high in alcohol beers all afternoon you understand how potentially damaging this group could be. Who ends a holiday party at 4 in the afternoon on a Monday and releases their shit faced employees like a roving Jager-stinking fifty person zombie apocalypse upon the local community? That doesn’t sound like responsible serving to me.

The regulars were shocked by the sudden influx of younger people. They were intrigued for less than a minute and all motioned to close their tabs out immediately. I would have done the same as I wouldn’t want to get bumped by drunken 22 year olds who are fighting each other to get a drink faster. We went four deep at the bar which is fun but getting string ordered by people who work in the bar industry is frustrating and annoying.

Once the initial rush mellowed we were able to start letting this screaming band of bar amateurs know that they needed to chill the fuck out and start treating this place with a sense of respect. They would listen for a few minutes and then start freaking out uncontrollably again. Things really started going downhill when I found a bottle of spiced Jager sitting over by the pool table. First of all if you are going to sneak liquor into a bar make it some real shit not some water downed bitchafied version of Jager.

Second of all, now people are going to start getting kicked out. I found the first one lying on the ground in front of the pub. This was at about 630. I kicked him in his ribs and he shook to life. He claimed he was waiting on a ride. I told him to leave the property. When he argued I asked him if people were allowed to lie on the ground in front of his restaurant. He shook his head no and stumbled his way down towards Denny’s. An hour and a half later a girl showed up with a baby looking for him.

The second one was already on watch for puffing on her e-cigarette inside even after being warned twice not to do so. As she took a seat at the bar she saw a plate of food. After blurting out that while she didn’t know whose food it was she was going to eat it anyway, she  proceeded to eat it anyway. When I pulled her out she was in tears saying how embarrassed she was and rightly so. I asked her to leave and when she argued I asked her if at her restaurant they allowed customers to randomly eat off other customers’ plates. She looked at me and stuttered out a tear and snot soaked yes.

The third one was most likely the oldest member of the staff left and seemed to be in some sort of management role with the restaurant. When I had first discovered the Jager bottle he had assumed the responsibility of gaining control of the crowd and helping us make sure his people didn’t do anything else stupid. That plan was a bust due to the fact that he might have been one of the more intoxicated people there more so than most of the kids who were ten years younger than him.

He had mentioned something about getting everyone to move to the bowling alley since my staff and I made it clear that is was in everyone’s best interest that they move along. An hour later he said they were going to go bowling. When I looked around and saw that was not the case I referenced about how lucky the bowling alley staff would be to get to serve him and his staff. He then told me to “not be an asshole” and that was the end of his evening and any evenings he ever thought he would be welcome back because he is most certainly not welcome.

At the end of this month it will be our Holiday party and the entire staff including myself will be letting loose and having a hot God damn good time. There will be crying, vomiting and spousal abandonment.  Our debauchery will be behind closed doors where the only people getting offended will be ourselves. One word of advice to any bar or restaurant who is planning a holiday party sometime in the near to distant future and that is open bar at your place and make sure there is no way to get out so that any staff- wide insanity does nothing to bother the rest of humanity.

BUY MY BOOK LOVE LIFE BY CLICKING ON THE LOVE LIFE LINK UP AND TO THE RIGHT FROM HERE!

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I’m No Thief

December 16, 2012

A man in his late thirties approaches my bar in the midst of a busy Friday Happy Hour. He is wearing a skin tight white tee shirt that matches his sparkly white belt that matches his 42 inch wide white watch which matches his white I Phone. Every bone in my body went on immediate douche bag alert, but being the patient man I am I fought the urge to ignore this schmuck while ridiculing him to my regulars sitting close by, and actually decided to serve him.

He orders a dirty vodka martini. After crafting a delicious cocktail for this cockbag I inform him that during Happy Hour his drink costs just four dollars and fifty cents. He gives me a five and I give him his two quarters back which he proceeds to leave on the bar for my tip. While not the desired tip of a dollar it was a tip none the less so my douche bag threat level lowered from a red to an orange (for clarification of color levels for douche bag threat levels please see George W. Bush).

Some time passes before he comes back up to the bar. He orders a dirty vodka martini again which I gladly make. I knew it had to be getting close to seven which is what time Happy Hour is over so I punched his drink into the computer and it rang up as six dollars signifying that it was actually past seven and that any Happy Hour discounts were no longer available.

I returned to captain cock knocker and placed his dirty vodka martini in front of him. He tossed five dollars on the bar. I collected his money and counted it before informing him that Happy Hour was now over and that his dirty vodka martini was actually six dollars. He gasped and gave me a disgusted look.

“Well now I have to use my credit card.”

“That’s fine sir we have no minimum on credit cards,” I replied as I placed his money back on the bar in front of him.

He let his money sit on the bar without pulling out his wallet. I looked around the bar and saw at least three customers ready to order drinks who were waiting on me to finish with this fucktard.

“What time is Happy Hour over?” he asked still not pulling out his wallet.

“7 pm sir,” I replied.

He looked at his giant white watch that was bigger than my flat screen at home.

“That’s bullshit man. Its 7:02 and I ordered at 7.”

“Happy Hour is over at 7 pm sir.”

My douche bag threat level flared back up to a red.

“Really dude?” he said.

“Really what?”

“I ordered at 7 bro.”

“As I have stated before Happy Hour is over at 7 sir.”

“Really dude?”

I scanned the bar. There were now six people waiting to order as I interacted with this asshole.

“Really what sir?”

“You’re going to do this over a dollar dude?”

Astonished at the irony of that statement I could do nothing other than just stare at him. He got the point, eventually and in between a “whatever bro” and not leaving a tip he signed his tab and carried his dirty martini away.

This sort of interaction happens all the time. It’s as if because I serve alcohol which at times makes people do shady things people just naturally assume that my intentions are always shady. Like the girl who had just turned twenty-one a couple of days earlier who wanted to complain about her two dollar and fifty cent vodka cranberry not being strong enough.

She sent her boyfriend up first who sheepishly said that his girlfriend thought her drink was weak. He was quick to say that his whiskey coke was perfect. It was clear that all he wanted was to get laid which with a grumpy and sober girlfriend wasn’t going to happen. I offered to make him a double for five dollars. He quickly accepted.

Twenty minutes passed before he returned this time with his girl on his shoulder. I finished helping another customer before approaching them.

“What can I get for you folks?”

“Uh yeah, I would like a vodka cranberry except this time could you put some vodka in it,” she said.

I was shocked; she didn’t want more vodka she truly believed that I was pouring her straight cranberry juice.

“Excuse me?” I asked.

“Well my first couple of drinks didn’t have any vodka in them. Last time my boyfriend came up and someone else poured him a drink that was perfect.”

I looked around. I was the only bartender there.

“Actually that was me and it was a double,” I said

“Oh, then like that.”

“You want a double then?”

“No I want a single with vodka in it like the last one you poured.”

“So you want me to pour you a double but charge you for a single.”

The boyfriend leaned in at this point.

“If you hook us up we’ll hook you up bro (shady),” he said.

“A single it is,” I said.

I walked to my well. Normally I pour about a shot and a half per mixed drink but this girl had lost that privilege. I pulled out a shot glass measured the vodka to the line and filled the glass with cranberry. I slid it to her charged her two dollars and fifty cents and she walked away without leaving a tip all because she believed that I wasn’t just short pouring her but that I wasn’t pouring any vodka in her glass at all.

Believe me when I say I have not made a living off charging people for drinks that don’t have any alcohol in them. Not putting any liquor in your drink doesn’t benefit me. Doing so would be shady and would be the equivalent of being a thief.

A thief walks into a bar hovers amongst the crowd and then snatches someone else’s property right off the bar top. Then when said thief is caught red handed and confronted about the theft they look you dead in the eye and lie saying they have never stolen anything in their life. I am not a thief, I am a bartender and a guy who thinks I’m out to rip him off for a dollar or a girl who thinks I am shady enough not to pour a product I am charging for, well, they are just morons.

HAPPY HOLIDAYS AND BUY MY BOOK LOVE LIFE FOR CHRISTMAS BY CLICKING ON THE LOVE LIFE LINK UP AND TO THE RIGHT FROM HERE!

Tony D., East Vista, CA. GULPU

April 28, 2012

A husband and wife walk into the bar. He is a fifty year old wearing a Hawaiian shirt half buttoned and she is homely and half his age. She is pushing a stroller with their child inside it. Most bars aren’t kid friendly, but since our establishment is both a restaurant and a pub we encourage families to be comfortable there. In fact a lot of our regulars bring in their sweet, well-mannered and well-behaved children all the time and not only do we as employees embrace them but other customers do as well.

This is why when this man strolled up with his kid and his darts no one really thought much of it. He approaches the bar. After waiting less than a minute he grows impatient and begins waving his cash in the air. I walk over to him.

“Jack and Coke. And whatever she wants,” he says.

He points over his shoulder at the woman he walked in with who is frantically trying to find a safer place than a crowded dart room in a busy pub for her to store her child. As she does she dodges darts until she finally finds a safe corner for her kid and her to sit. She begins to order, but does so in what sounded like German. She spoke as if she expected me to understand her. I stopped her finally and began to respond in English. She held up her finger and waved it in my face before turning and calling for the man in the Hawaiian shirt. He was playing darts so it took a minute to get his attention. She waved him over. He leaned on the bar, annoyed.

“I said a Jack and Coke.”

“Right, what is she having?” I asked pointing at his wife.

He nodded.

“Vodka Tonic. Make it the cheap stuff.”

I made their drinks and by the time I returned he was back to playing darts. I placed the drinks in front of the foreigner and told her it was nine dollars. She stared blankly at me. I motioned money with my fingers and she finally got it pulling out a twenty. I gave her some change which she pocketed.

Then the crying began. It started out quietly and brief, but slowly transformed into the sound of a constant scream. It was the kid. I scanned the bar and received annoyed looks from my happy hour regulars. The screaming stopped but continued to ring in my ears for several seconds longer. The guy returns with an empty glass.

“I don’t think there was any whiskey in that drink so make this one a double,” he says as he waves his money in my face.

I pull out a glass and a shot glass. I measure the drink to exactly two ounces and top it off with coke. He pays without tipping.

“Do you guys have any snacks? She’s hungry,” he says as he nods to his mail order bride.

I slide him a menu. He slides it back.

“No, no, I meant like peanuts or crackers or something.”

“No we do not, sir.”

“What kind of restaurant is this?”

He goes back to playing darts. I serve some other people when out of the corner of my eye I see him standing halfway in the doorway to the kitchen. I rush over and find him harassing the kitchen staff for soup crackers which unfortunately they give to him. I inform the man he is not to be bothering the kitchen and he walks away without acknowledging me.

I return to the bar and see that his wife is dousing the soup crackers in Tabasco sauce and shoving them down her throat. The screaming begins again shortly after that. The mother tries to console the child but to no avail. The father keeps playing darts not even looking over at her or the child. He returns to the bar and orders another double. I inform him that it would be appreciated if he could get the kid to stop screaming. He shrugs me off and returns to the dart board again without leaving a tip.

The screaming stops and everyone sitting at the bar and those sitting in the section of tables to the left of the dartboard release a collective sigh of relief to be free from the piercing sound of an angry child. He orders another double without tipping. Five minutes later the screaming starts right back up. The mother has since given up and stares blankly off into space while the father never acknowledges either one of them.

This happened every Friday for a month straight. It was to the point that customers were complaining about the noise. Both parents had been warned every week, but finally it became too much to bare. I was forced to walk out from behind the bar, pull the man to the side and inform him that his five year old child was 86ed from the establishment. He looked shocked. He glanced over at his screaming child briefly before turning back to me.

“If they wait out front can I stay?”

After fighting off the urge to call Child Protective Services I sent the whole fucked up family packing and thankfully have not seen them since.


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